Houston Methodist. Leading Medicine

General Spine News

Good Care Doesn't Always Mean Good Results for Low Back Pain Patients

When patients say they are satisfied with physical therapy treatment, do they mean the treatment itself or the results they get? Patient satisfaction surveys often mix questions about treatment delivery and treatment effect. Researchers at the University of Florida look at patient symptoms to tell the difference.

Sixty-six patients with acute low back pain were included in this study. All were seen by a physical therapist for four weeks. Six months later they filled out a survey by mail. Patients were asked three questions. One question measured satisfaction with the effect of treatment. Two questions measured satisfaction with the way treatment was given.

Results of this study showed that patients were very satisfied with treatment delivery. They were not happy with the results of treatment (treatment effect). The authors conclude that it's possible to be unhappy with treatment that didn't work but happy with the care received.

Steven Z. George, PT, PhD, and Adam T. Hirsh, MS. Distinguishing Patient Satisfaction with Treatment Delivery from Treatment Effect: A Preliminary Investigation of Patient Satisfaction with Symptoms after Physical Therapy Treatment of Low Back Pain. In Archives of Physical Medicine and Rehabilitation. July 2005. Vol. 86. No. 7. Pp. 1338-1344.


*Disclaimer:* The information contained herein is compiled from a variety of sources. It may not be complete or timely. It does not cover all diseases, physical conditions, ailments or treatments. The information should NOT be used in place of visit with your healthcare provider, nor should you disregard the advice of your health care provider because of any information you read in this topic.
All content provided by eORTHOPOD® is a registered trademark of Medical Multimedia Group, L.L.C.. Content is the sole property of Medical Multimedia Group, LLC and used herein by permission.

Our Specialties

Where Does It Hurt?

Our Locations

  Follow Us

Follow us on Facebook Follow us on YouTube
Follow us on Twitter